Back to FAQ libraryAre there different Support SLAs on production vs sandbox environments?https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/mulesoft-cloud-offerings-SLA-forSalesforce-uMSA.pdf
Are there different Support SLAs on production vs sandbox environments?https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/mulesoft-cloud-offerings-SLA-forSalesforce-uMSA.pdf